Providence · Massachusetts

Omni Providence

Name: Omni Providence
Address: 1 W Exchange St, Providence, Massachusetts, 02903, US
Rating: 8.4

1 W Exchange St, Providence, Massachusetts, 02903

The experience

Connected to Convention Center and MallThis Providence, Rhode Island hotel is seamlessly connected to the Rhode Island Convention Center and Providence Place Mall, offering convenience and accessibility to guests.

Business Center and Meeting RoomsThe Omni Providence boasts a well-equipped business center for professionals on the go and features 25 versatile meeting rooms, ideal for conferences and events of any scale.

Luxurious Rooms and DiningGuests can unwind in rooms with modern amenities like flat-screen TVs and enjoy dining at Flemings Prime Steakhouse, known for its delectable seafood and American cuisine.

Experience luxury and convenience at the Omni Providence - book your stay now for a memorable experience in Providence!

At the hotel

Popular amenities

53 listed

24-hour front desk
24-hour security
Air conditioning
Allergy-free room
ATM/cash machine on site
Bar
Car hire
Cashless payment available
CCTV in common areas
CCTV outside property

View all amenities

Coffee Shop on site
Concierge service
Daily housekeeping
Express check-in/check-out
Facilities for disabled guests
Family rooms
Fax/photocopying
Fire extinguishers
Fitness center
Fitness facilities
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Happy hour
Heating
Invoice provided
Ironing service
Key access
Key card access
Kid meals
Laundry washed per local authority guidelines
Lift / Elevator
Luggage storage
Meeting/banquet facilities
Minimarket on site
Non-smoking rooms
Non-smoking throughout
Paid WiFi
Parking
Pets allowed
Private parking
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Special diet menus - on request
Staff adhere to local safety protocols
Valet parking
WiFi available
Wine/champagne

Live guest feedback

Guest reviews

8.4out of 10

This hotel has everything!!!!
Barbora · couple · 2026-09-18
10/10
“Great hotel and perfect location”
Worth knowing: Beautiful, clean and convenient amenities
Amazing!
MacKenzie · extended group · 2026-09-17
10/10
“Valet was easy and very polite. The staff sent champagne and cake to our room for a birthday!”
Would have been great if it wasn’t for the loud music every night till after 10 pm.
Michelle · solo traveller · 2026-09-12
7/10
“It was a very pretty property on the inside. The beds were comfortable and the pillows were great! Liked the amenities in the bathroom.”
Worth knowing: It’s located where they have outside venues that play music INCREDIBLY LOAD, so much so that you couldn’t watch TV over the music outside. This lasted past 10 pm. Annoying!
Looks can be deceiving.The staff can make or break your stay. I would suggest stay somewhere else
Minnie · solo traveller · 2026-09-12
4/10
“I enjoyed the location in Downtown Providence next to the Providence mall. The lobby is beautiful but looks can be deceiving. I stayed for 5 days”
Worth knowing: The staff did not clean my room for two days, it was no toilet paper in the room, I found a cleaning lady on the floor and she stated she had no toilet paper in the closet. The cleaning lady assured me that she will return. I made several calls to guest services but no one answered the phone. I was going to walk to the CVS nearby instead I stopped by the front desk. The refrigerator wasn't working again. I called guest services again with no answer. I used ice and a bag from the ice machine near my room see pictures. The A/C stopped working and was later fixed the same day at least. I was given a credit for a one day stay in the future,however I don't think I will book with Omni again the customer service is horrible.